Wednesday, November 20, 2013

Businesses Continue to Find New Uses for Tablets

Tablets are selling well for consumer purposes, but they are used by business in new and innovative ways. Most common is usage by field staff, who need to move between customers frequently or constantly. They offer the kind of convenience and functionality that business needs. In the example from this linked article, Reliance Home Comfort distributed tablets to their field staff with functions that enabled them to access the programs on the main system that they need to service customers. Previously it was a case of entering data in several different software packages from paper based source documents, which took a lot of clicks and time to complete. With the tablets, interfaces were designed that enabled touch entry to all of them from the same app, which not only reduced the number of clicks, but made it all faster to process. In effect they achieved a simple form of systems integration, that in conventional terms would have cost huge dollars to achieve. Check the article here.

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