e-mail management is a problem we all face. there is often a tendency to delete old messages, but then sometimes we need those old messages to record what we said, or what was said to us, or for contract purposes. Keeping all the messages is not an option. Selecting the ones you want to keep is problematic and time-consuming. Here's a brief outline of how the city of Oceanside, California is dealing with the issue.InformationWeek > Building E-Mail Archives > California City Relieved It Has E-Mail Archives > November 1, 2004