Collaboration Pays Off

A recent survey carried out globally, sponsored by Cisco and Verizon, shows that collaboration results in more effective sales efforts and better customer relations. The survey took a broad definition of collaboration, and included the use of tools such as video and audio conferencing, VOIP and instant messaging.

Collaboration has been a feature of eBusiness for years, but it continues to pay dividends to companies, who have constantly employed a variety of collaboration techniques to strengthen their business and extend its boundaries beyond its traditional limits.

Interestingly, some of the new collaboration techniques include desktop video conferencing, which is suitable for a moblie workforce and holds a lot of promise. We'll be hearing more about that. For a write up on the survey see this article.