E-commerce comes out high in customer satisfaction in this recent U of Michigan Study: Press Release - E-Commerce Customer Satisfaction Outpaces Most Other Industries, New Report Shows

The Privacy Commissioner of Canada has appointed a new External Advisory Committee: Notice from the Privacy Commissioner of Canada

In a new opinion poll, 80.41% agree that the existing laws on data ownership do not need to be changed to control use of online data.Member Opinion Poll

New research says personalization of websites doesn't always encourage sales: Techweb > News > Personalization Ineffective On Online Retail Sites > Personalization Said To Be Ineffective On Online Retail Sites > October 14, 2003

Interactive television, that old dream, may still arrive - thanks to cell phones! Globetechnology

The World Wide Web Consortium has released the Resource Description Framework (RDF) and the OWL Web Ontology Language (OWL) as W3C Recommendations.World Wide Web Consortium Issues RDF and OWL Recommendations

Gartner Group predicts the ROI of CRM will continue to grow but that Privacy concerns will be a focus of CRM activity: Predicts 2004: Customer Relationship Management

Will interplanetary e-business eventually be conducted over networks like the one connected to Mars? The 100-Million-Mile Network

Ernst & Young has announced a new portalthat makes available rating reports for participating corporations that show key performance indicators derived by using XBRL: EY-Corporate Rating Online (An XBRL Showcase)

A new W3C framework - VoiceXML - will enable voice to be included in applications on the web: World Wide Web Consortium Issues VoiceXML 2.0 as a W3C Proposed Recommendation

Check out this survey of CIO Insight on coming trends in the strategic use of technology - very interesting! : Research: The Future of IT

UPS is positioning itself more firmly in the world of e-business: InformationWeek > Transformers > Breakthrough > February 9, 2004

Household convergence of technology is coming eventually: E-Commerce News: Consumer: Computing Invades the Living Room

Tech plays big at the World Economic Forum: CNN.com - World leaders look to tech, not politics - Jan. 29, 2004

There's a big conference on Webservices coming up in July in San Diego. WebServices.Org - The Web Services Industry Portal - 2004 IEEE International Conference on Web Services (ICWS 2004)

A UK survey shows that 85% of companies are not adopting RFID, despite the fact that it is one of the most hyped technologies of the year: e.centre

The OECD is asking governments to do more in the fight against SPAM: OECD Calls on Governments to step up their Fight Against Spam

Google is closer to its IPO, having cleared Sarbanes Oxley: Google clears audit hurdle to initial public offering - Jan. 27, 2004